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Pinnaxcle - Shopify Speed Optimization
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Pinnaxcle - Shopify Speed Optimization
Home
Services
  • Shopify Store Development
  • Custom Store Projects
  • Shopify Audits
  • Shopify Migrations
  • Conversion Optimization
  • Shopify Plus Integration
  • Support & Maintenance
  • CRO Retainers
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Who We Are
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    • Shopify Store Development
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Build What Others Can’t on Shopify Plus

Stay Fast. Stay Secure. Stay Ahead.

Your Shopify store isn’t a one-time project — it’s a living system that needs to evolve, stay fast, and stay secure.


Pinnaxcle provides ongoing Shopify Support & Maintenance plans that keep your store optimized, updated, and performing at peak efficiency.

Browse Our Support Plans →

Your Growth Partner, Not Just a Developer

A fast, secure, and conversion-ready Shopify store requires proactive care. Pinnaxcle’s Support & Maintenance retainers ensure your site always performs at its best — with ongoing improvements, security monitoring, and monthly optimization sprints.


Our team operates as your dedicated eCommerce performance department, not a ticket-based service.

Discuss Your Support Needs →

Flexible Support Plans Built for Every Stage

1. Core Plan — For early-stage stores

3. Enterprise Plan — For Shopify Plus & high-traffic stores

2. Growth Plan — For scaling DTC brands

  • Monthly theme updates & speed checks
  • Error & bug fixes (within 24–48 hours)
  • 5 developer hours per month
  • Monthly performance report

2. Growth Plan — For scaling DTC brands

3. Enterprise Plan — For Shopify Plus & high-traffic stores

2. Growth Plan — For scaling DTC brands

  • Priority support & guaranteed SLAs
  • CRO tracking & UX tweaks
  • Advanced analytics dashboard setup
  • 10–15 developer hours monthly

3. Enterprise Plan — For Shopify Plus & high-traffic stores

3. Enterprise Plan — For Shopify Plus & high-traffic stores

3. Enterprise Plan — For Shopify Plus & high-traffic stores

  • Dedicated technical manager
  • 24/7 emergency support
  • Security monitoring & performance automation
  • Unlimited task queue with custom SLA

Consult Which Plan Is Best For You →

Guaranteed Uptime. Guaranteed Response.

Our Standard Commitments

We operate with clear, transparent SLAs — no hidden terms, no ticket limbo.

  • Response time: under 4 business hours (priority)
  • Issue resolution: typically within 24–48 hours
  • Uptime monitoring: 24/7 for Enterprise clients
  • Monthly reporting: technical + CRO performance updates

Whether it’s a code update, app issue, or speed drop, we’re already fixing it before you notice.

View Our SLA Policy →

Always Be Testing. Always Be Improving.

Maintenance without optimization is wasted potential.

That’s why every Pinnaxcle support plan includes ongoing CRO, UX, and performance reviews to identify new opportunities for growth.


  • A/B testing for layout and UX updates
  • Performance score improvements
  • Core Web Vitals tracking
  • Conversion and engagement metrics

You’re not just staying live — you’re staying ahead.

With proactive monitoring, performance tuning, and constant optimisation, your Shopify store evolves faster than your competitors ever will.

Book an Optimization Review →

Full Visibility, No Surprises

Every month, you receive a transparent performance report detailing:

  • Tasks completed
  • Time usage (for retainers)
  • Speed & CRO metrics
  • Uptime and incident reports


You’ll know exactly what’s been done, what’s next, and how your store is performing — always.

Support That Drives Real Results

Proactive, Not Reactive

Most agencies fix problems - We prevent them.

Our maintenance philosophy is built on continuous monitoring, early detection, and constant improvement — ensuring your Shopify store performs flawlessly.

Backed by certified Shopify developers, CRO strategists, and performance engineers, we become your long-term digital partner, not just your emergency contact.

Meet Our Support Team →
Book a Consultation

Get a Support Plan That Scales With You

Whether you need monthly performance monitoring, full SLA-backed support, or ongoing CRO optimization — Pinnaxcle has a plan for every stage of growth.

Consult Your Support Plan →

Not sure which plan fits your needs?

Let’s evaluate your store together →

🌿 At Pinnaxcle, we believe in giving back. A portion of every service fee goes towards supporting sustainable initiatives and social causes. Together, we can make a difference!

Copyright © 2025 Pinnaxcle

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